I blog about excuses alot.. I hear them every day. This time of year the ever-popular "I was on vacation, and she got matted while I was gone", is heard often. Once I even heard "We were on vacation, we didn't think we should have to bring the dog's brush along!"
The other day I heard a new twist on that old classic.
Me: Oh, I'm sorry, it looks like I'm going to have to trim her short this time, these matts are too tight, and I don't want to hurt her.
Client: Yeah... I went on vacation so I hadn't mowed my grass. She's such a tiny dog, and the grass was so high when we got home, she got more wet than normal in the morning dew. That really got her matted.
Me: *Thinking to myself* Good one!