As a groomer, I have learned a second language. It's the language of pet owners dropping their pets off for a grooming appointment. It is extremely cryptic. Here are just a few examples:
"I brush him as often as I can" translates to: I don't brush my dog
"The kids were supposed to brush him" = No one brushes the dog, but let's blame the kids.
"I don't know where these matts came from, he was all brushed out last night" = ??? (Seriously, we get this one ALL the time!)
"He's never bitten anyone" = He's great until you try to touch him.
"She can be a little nippy" = The last 2 groomers we tried, now refuse to let us come back.
"She gets really cold if you trim her hair too short" = I know she is really matted, but I like her left long.
"I've been grooming him myself!" = He will no longer allow me to do anything with him, so I thought I'd take him to a professional.
"That awful groomer I brought him to last time SHAVED him!" = My dog was horribly matted/hadn't been groomed in a year, and the groomer had no choice. (I realize there is a chance that it really was a bad groomer, but many times that is not the case)
Stay tuned for more..I get them every day!